Customer Reviews:
 TOO MANY PROBLEMS!!!! October 14, 2007
I have owned an RCA LYRA (128mb) phillips player (256mb) and now this. I can honestly say that this on is the worst. I dont usually do reviews but i felt compelled because this player is terrible!!! It freezes up often and when it does you have to wait for the battery to completely die before you can charge it up and turn it on. all the features on it are great but if you can't turn it on what does it matter? Just check the creative web site, you'll see, i have never seen such an eloborate "trouble shooting" page. It seems these players in general have so many problems they have devoted pages and pages on helping you fix your mp3 player. my unit is only 6 months old and is currently out of order. I'm waiting to hear back from the email customer support (because the phone support costs $15 a call after the first 60 days, I was only able to take advantage of the phone support once :). Dont waste you time with this product.
 Great investment September 23, 2007
First off, I didn't want an ipod. I did a lot of research on the different players out there, b4 buying the creative zen 5. I looked at zune, iriver, sandisk and samsung. I finally chose this one because it had the mp3 player, direct in-line encoding (u can record from another cd player w/out a pc), fm radio, voice recorder, picture view capability WHILE listening to music, and video. I haven't been able to figure out the video conversion option yet, but all the other features work great. The pictures are decent (they look better than my cell phone camera), and you can view them in the daylight. The 4GB holds alot!! I think I have about 20 full albums on there, 25 pictures, a 3 hour class lecture, and still 2.5 GB left! It is a sturdy piece of equipment, and because it's short and "pudgy" you won't have to worry about it bending in half (like the ipod nano). Everyone on the subway was staring at it like they wanted one. Ipod made a copy cat version, that just came out this month. Stick with the creative - more value for the $. I have had to "reset" my player, but n.b.d. it didn't erase any of my music. This thing is great.
nano killer September 8, 2007
I bought this for a gift, and after it got home i wanted to keep it. when the girl opened it i couldnt believe how small the device was, and comes with all the features anounced. i'd call i an ipod nano killer: it does the same thing, 4gb, photos PLUS RADIO, so if for some reason you are bored of the same tunes you just turn the radio on. it also allows you to record directly, anothe feature missing on apple's device, and the zenV is also less expensive than apple's option.
 Great Buy August 23, 2007
This Product is a steal. It has everything an Ipod does,and is really simple to use. I would recommend this product to anyone who wants a mp3 player without all the ipod fluff.
 Vista Issues August 19, 2007
Bought it on Saturday, returned it on Sunday at Best Buy. Could not get it to work with Vista, even after downloading new drivers. BB Hotline could not help either. I really like that size of a player and will wait until Creative can confirm it actually works with Vista before buying it.
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